The communication CRM for busy businesses
The communication CRM for busy businesses
Manage your customer conversations in one place!
With Talky's inbuilt text, phone and email services, simply connect your social media accounts and you'll never miss a message to your business again!
Yeah, we know. You're awesome at running your business.
But there's always problems...
Your lead flow is great but you're still missing new business opportunities because you're just too busy to respond to everyone.
You’re stuck with a clunky old CRM that has features you don’t use, costs a fortune, and is very difficult to navigate.
You’re sitting on a large customer database but you don’t know how to easily connect with them & stay top of mind.
You know you need more online reviews but finding the time to reach out to your clients and follow up your requests doesn't fit with your busy schedule.
Are you struggling to keep up with customer communication?
With Talky you can...
Manage Your Conversations
Take control of your touch points and bring all customer conversations together.
Manage Your Customers
Organise your prospects and clients with our inbuilt Customer Relationship Manager tool.
Manage Your Appointments
Let your customers book their own appointments and them send automatic appointment reminders.
Manage Your Reputation
Read, request and reply to online reviews with our Reputation Management system.
If you'd like to find out more about how Talky can help your business streamline its customer communication and save you time...
How It Works
Manage all your customers & conversations in one easy place!
Social DM's
Simply connect your social media accounts to Talky and any messages to your Facebook, Instagram, Google Business Profile & WhatsApp* will appear in a single conversation stream for each customer. New contacts are added to the CRM automatically.
*Additional fees apply.
Using Talky's email service and drag-and-drop email builder you can create stunning email marketing campaigns with ease. Every email you send or recive via Talky will be stored in the conversation stream of each customer so you'll know what offers your customers have seen.
Phone (Optional)
Add a Talky phone number to make and recieve business calls via your own dedicated VoiP mobile number. Calls are recorded in each customer's conversation stream so you can listen back at leisure.
SMS (Optional)
With a Talky phone number you can also take advantage of the power of SMS marketing - great for appointment reminders and personalised one-to-one marketing!
Forms, Surveys and Calendars
Create unlimited forms, surveys and calendars inside Talky and easily add them to your own website. Any customers using them will automatically be entered in to your Talky CRM.
Just imagine how much time you can save by having all your customer conversations in a one place!
Meet Squawky, Our A.I. Powered Chat Bot Parrot!
"Ahoy there, matey. Squawky the Talky parrot here. Did you know I can auto-reply to questions asked via SMS, Facebook, Instagram, Google Chat, WhatsApp and even be a chat bot on your website!?"
Super-charge your customer communication with Talky's inbuilt A.I. conversational parrot. (He's very chatty)
Are you struggling to keep up with customer communication?
Talky can help you to...
Manage Your Conversations
Take control of your touch points and bring all customer conversations together.
Manage Your Customers
Organise your prospects and clients with out inbuilt Customer Relationship Manager tool.
Manage Your Reputation
Read, request and reply to online reviews with our Reputation Management system.
What is Talky?
(And why it can save you money)
It's everything you need to run your business.
Talky is a Complete Sales and Marketing Solution for entrepreneurs and business owners that includes the resources, assistance, and tools needed market your business and to attract and close more deals.
With all the tools and training you'll need in one convenient spot, Talky helps you operate your business productively and profitably while saving you time and money.
Talky is a Software/CRM that assists businesses in growing and optimizing workflows to increase profitability.
Talky acts as an additional set of hands (and brain power) to help you get everything done.
Talky replaces all these platforms and more!
Our Core Features
Conversation Management
Streamline Your Conversations
With Talky's conversation tool you can view all communications from each lead or customer in a single feed, no matter which social media channel they contacted you from.
Text, email or call from inside Talky
Converse with customers via phone, SMS or email from inside Talky. Every communication is stored in each customer's individual conversation stream, giving you the complete history of your client's engagement.
Reply Directly In App
Respond to your customers questions via which ever method they messaged you from. New Facebook DM? Your response shows in their Messenger app.
You know how to run your business, but there’s a problem…
Your lead flow is awesome but you're still missing new business opportunities because you're just too busy to respond to everyone.
You’re stuck with a clunky old CRM that has features you don’t use, costs a fortune, and is very difficult to navigate.
You’re sitting on a large customer database but you don’t know how to easily connect with them & stay top of mind.
You know you need more online reviews but finding the time to reach out to your clients and follow up your requests doesn't fit with your busy schedule.
If you'd like to find out more about how Talky can help your business streamline it's customer communication and save you time...
Appointment Management
Schedule Appointments
With Talky's inbuilt calendars you can book and manage your customer's appointments and even add an online booking system to your existing website.
Send Automated Reminders
Each new appointment will automatically receive text and email appointment reminders to reduce customer no-shows and prevent lost revenue.
Automate Your Follow-Ups
Talky's powerful workflows allow you to automate post-appointment tasks. Chase no-shows to re-book, send reminders that it's time a customer booked again, all done by Talky so you don't have to!
Reputation Management
Monitor Your Reviews
See all your reviews from Google and Facebook inside our reputation dashboard. New reviews also feature in your customer conversations streams, so you can thank them personally.
Request Google Reviews
With the click of a button you can request new Google My Business reviews and track them to see who has left a review.
Respond To Your Reviews
Reply to your reviews from inside Talky. Simply respond to Google and Facebook reviews through the dashboard and even share them via social media.
Customer Management
Manage Your Contacts
Talky includes a complete Customer Relationship Management (CRM) tool to help you keep all your customer's contact details in one place.
Organise Your Customers
Each contact can have unlimited tags assigned to them so you can segment between different groups based on purchases, interests, or whatever else you like. Send individual or group emails & texts!
Optimise Your Relationships
Create notes for individual contacts to remind yourself of their important info and even assign yourself tasks, which will appear as reminders in your dashboard.
Marketing Management
Send Email Campaigns
Using Talky's powerful drag-and-drop email builder you can schedule email campaigns to your customers letting them know about your latest offers.
Schedule Social Media Posts
Simply connect your Facebook, Instagram, LinkedIn, Google My Business & Twitter accounts and you can send social media posts to your feeds with one click.
Manage Your Invoicing
Keep your cash flow flowing with our inbuilt invoicing and payment system. No more need for Quickbooks or Sage.
Pricing
Take control of your business with all these great features from Talky.
What's Included
Customer Relationship Management Tool
Integrated Social Messages Stream
Appointment Scheduling & Reminders
Email Builder & Scheduler
Forms & Surveys Builder
Customer Tags, Notes & Tasks
Reputation Management Tool
Social Media Scheduler
Make Phone Calls From Inside Talky
Two-way Text Messaging
Call Recording Function
Payments, Invoicing & Estimations
Free Contact Migration Service Available
Try It Risk Free For 14 Days!
We know that Talky can help your business save time and money, and we're willing to prove it.
Start a free 14 Day Trial today!
All this for only
£97
per month
NO OBLIGATIONS. NO CONTRACTS. CANCEL AT ANY TIME.
Pricing
Talky Lite
Email messaging enabled
Customer Relationship (CRM) Tool
Facebook Messenger Integration
Google My Business Integration
Instagram Page Integration*
Whats App Integration (Coming December 2021)
Customer Tag Management
Internal Notes and Tasks
Reputation Management Tool
£35
per month
*Please Note: Instagram integration only works for account with over 1000 followers. We are currently in conversation with Instagram to lower this number.
Talky Pro
All the features of Talky Lite PLUS
A Dedicated Talky Phone Number*
Make Phone Calls From Inside Talky
Two-way Text Messaging
Inbound Call Redirect
Call Recording Function
Missed Call Auto Text Back
Send Payment Requests via Text
Free Contact Migration Service
£70
per month
*Please Note: Additional charges for text and phone apply.
Price may vary slightly depending on your region. As a guide:
Send Text Message: $ 0.0400 / sms
Receive Text Message: $ 0.0075 / sms
Making Calls: $ 0.0195 / min
Receiving Calls: $ 0.0128 / min
NO OBLIGATIONS, NO CONTRACTS, CANCEL AT ANY TIME.
NO OBLIGATIONS,
NO CONTRACTS,
CANCEL AT ANY TIME.
ON ANY DEVICE
Manage your conversations and deliver outstanding customer service on the go!
Our app puts your business & customers in the palm of you hand. Respond to enquires faster and manage leads and customers on mobile or desktop.
Talky Reviews
Here's what our happy customers are squawking about!
"Talky allows me to keep track all my business social media accounts and that saves me so much time."
James P
"The reputation tool is worth it on it's own but being able to message customers too is invaluable."
Georgia C
"Now my whole team can monitor our social media channels and reply to enquiries. Not just me!"
Charlotte W
Do you know a business owner who would benefit from using Talky?
With our generous referral program, for each paying customer you send our way, we'll give you £50. Learn More...
FAQs
How much does it cost and can I cancel any time?
'Talky Plus' costs £97/month for access to our communication features and unlimited support but you can cancel any time so there's no pressure to give it a try!
Are there additional costs?
Unlike other companies, we operate a pay for what you use policy so you're not hit with huge fees even if you don't use up your allowances.
Simply add your cedit card details, set a minimum credit balance, and how much you want to top-up when you drop below that balance. We'll auto-charge your card so you never run out of credits.
Each Talky phone number costs a monthly fee of $1.22. Additional charges for text, phone & email usage apply*. A first deposit of $10 is required to start using Talky.
*Please Note: Additional charges for text, phone & email apply. Price may vary slightly depending on your region. As a guide:
Send Email: $0.00085 per email.
Send Text Message: $ 0.095 / sms.
Receive Text Message: $ 0.0083 / sms.
Making Calls: $ 0.0290 / min.
Receiving Calls: $ 0.0100 / min.
What can I automate with Talky?
Automations are amazing! With Talky you can set up automatic responses to incoming messages across your social media channels, automate appointment booking and reminders, review requests, birthday promotions, email campaigns...all with a few clicks!
We've already created a bunch of automation templates pre-cooked in to Talky so you can begin saving time straight away!
Can you help me move my contacts from my current clunky CRM?
Of course! We offer a free contact migration service so you don't have to mess around with spreadsheets.
What is Missed-Call Text-Back?
If someone calls your Talky number and you're unable to answer we'll automatically text them back and let them know you'll be with them ASAP. No more missed customers because you were on another call or busy running your business. Learn More...
How do i make phone calls with Talky?
You can make calls via the built in dialer when you are logged in to the website, or you can download our app to make calls via your mobile phone.
Which social media platforms can I post to?
Using out Social Post Planner you can schedule your social media on Facebook, Twitter, Instagram, TikTok, LinkedIn and your Google Business Profile.
What payment platforms does the invoice system work with?
You can integrate your Stripe and your Paypal account to safely process online transactions.
Do you have an affiliate program?
Yes! With our generous referral program you can earn £50 for each paying customer you send our way. Find out more...
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