Turn happy customers into raving fans and boost your reputation with Lyra - the AI customer relations assistant that never sleeps.
Whether in a bustling restaurant, a tranquil clinic, or a busy office reception, managing your online reviews is an important part of running a business. But getting reviews is only half of the challenge! Responding to your reviews helps develop customer loyalty and boost your ranking in Google.
of consumers make decisions based on what online reviews say about a business.
of Businesses Say That Reviews Improve Their Product or Service Quality.
of customers Who read Positive Reviews Are More Likely to Leave a Positive Reviews.
of Customers Will Advocate for a Business That Responds to Their online Reviews.
In the fast-paced world of business, time is money.
Here's how Lyra can revolutionize your operations and save you both.
In the fast-paced world of business,
time is money.
Here's how Lyra can revolutionize your operations and save you both.
Lyra follows up with customers automatically, asking for reviews on Google and Facebook. She sends personalized messages that encourage happy responses and makes leaving a review easy.
A good reputation requires thoughtful engagement. Lyra can reply to customer reviews with customized, polite responses - she helps you build trust with future customers by showing your business cares.
Lyra uses sentiment analysis to detect negative experiences before they become public reviews. She can notify you of issues privately, giving you a chance to address problems proactively.
By automating follow-ups, review requests, and responses, Lyra frees up your time to concentrate on growing your business. She works tirelessly behind the scenes to maintain and enhance your brand image
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DID YOU KNOW With Talky you can ALSO...
Display your facebook & Google reviews on your website With Our widget
Our customisable website widget can easily be added to any website to display your amazing reviews and show potential new customers just how awesome your business really is!
PLUS WE HAVE AN APP!
Manage your reviews and deliver outstanding customer service on the go!
Our app puts your business & customers in the palm of you hand. Respond to reviews faster and manage review requests on mobile or desktop.
PLUS With Talky you can...
See your reviews on your website
Connect your Facebook and Google My Business account to Talky to display your reviews on your site. Talky automatically filters customers reviews to only display 4 stars and above! Never display a bad review again!
Enhanced Online Presence
More positive reviews improve your visibility and credibility. Lyra can even post your best reviews on your social media channels!
Higher Ranking on Google
Lyra encourages satisfied customers to leave feedback, helping you climb search rankings and attract new customers.
Better Customer Insights
Direct feedback gives you actionable insights for growth.
Increased Trust and Loyalty
Timely responses and proactive communication build stronger customer relationships.
Effortless Automation
Lyra handles time-consuming tasks so you can focus on what matters.
Monitor your Reputation Progress
Our handy dashboard allows you to track your reviews and reputation in real time.
Don't let negative comments and reviews damage your brand. Book a free demo today let Lyra start bossing your online reputation like a pro.
Talky Reviews
Here's what our happy customers are squawking about!
"We get tons of reviews so putting the replies on auto saves time."
Lisa H
"The AI feature works really well. Useful because it takes me ages to think of a reply."
Steve P
"Love love Talky! I use it every day in my business."
Pegah E
Online reviews provide social proof that your products or services are high-quality and worth purchasing. When customers see that others have had a positive experience with your business, they are more likely to trust your brand and make a purchase.
When a business has a large number of positive reviews, it signals to potential customers that the business is reputable and trustworthy.
It's true. Online reviews can also help increase your business's visibility on search engines. When customers leave reviews on platforms such as Google, it can improve your search engine rankings and make it easier for potential customers to find your business online.
Enhancing your online reputation and building trust with customers is now easier than ever with Lyra. Whether you want to make your Google and Facebook review management more efficient or automate your review responses, our feature offers two distinct modes: Suggestive and Auto-Pilot.
Suggestive Mode helps you compose personalised and genuine review responses. It provides suggestions based on the review content, making it easier to engage with your customers authentically.
Auto-Pilot Mode is designed for efficiency. It allows you to automate the review response process, saving you time while maintaining a professional and personalised touch.
Responding to reviews shows your customers that you value their feedback and appreciate their business. It also demonstrates that you are a responsive and customer-focused business.
TOP TIP: You should always respond to your Google Reviews. Not only does it show Google you are active with your Google Business Profile (which Google loves) but your response is included in Google's search engine algorithms.
Not at all. Reputation management is useful for businesses of all sizes. Whether you're a small business or a large corporation, managing your online reputation is important. Reputation management can help you stay on top of your online presence and respond to negative comments and reviews quickly.
Easily style the widget to match your company colours and copy the widget display code. Paste the code on to your website and voilà, instant social proofing on your website.
Social Media Management
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